What does Untold.works build?

We build operational alignment systems for businesses where information must flow between many stakeholders — manufacturers, franchise groups, multi-location brands, showrooms with trade networks, and professional services with referral partners. Our systems organize product information, communication, lead routing, and sales visibility.

What is an operational alignment system?

An operational alignment system organizes how information moves across a distributed business. Instead of adding more software tools, we build coordination infrastructure — a product information system, structured communication, automated lead routing, and sales visibility — so companies and their partners work from the same information.

What types of businesses does Untold serve?

We serve businesses where information needs to flow between multiple stakeholders: manufacturers and distributors, brands and retail partners, showrooms with trade accounts, restaurant groups, professional services with referral networks, and multi-location organizations across Mexico and the United States.

Where is Untold.works located?

We are based in San Miguel de Allende, Guanajuato, Mexico, serving clients across Mexico and the United States.

Do I own the systems you build?

Yes. Full ownership transfer is part of every project. You get the systems, the data, the documentation, and video training. No lock-in, no recurring fees for access to your own infrastructure.

Most companies don't have a software problem. They have an alignment problem.

We solve it →

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Privacy Policy

Last updated: March 14, 2026

Who We Are

Untold.works is a creative technology agency based in San Miguel de Allende, Guanajuato, Mexico, operated by Joshua Semolik. Our website address is https://untold.works.

What Information We Collect

We collect information you voluntarily provide through our contact form:

Name
Email address
Phone number (optional)
Company or business name (optional)
Project details you share in the message field

How We Use Your Information

To respond to your inquiry and discuss your project
To send you a project proposal if requested
To communicate about ongoing projects

We do not sell, rent, or share your personal information with third parties for marketing purposes. We will never send you unsolicited marketing emails.

Analytics & Cookies

This website uses Netlify Analytics for basic traffic metrics. Netlify Analytics is server-side — it does not use cookies or track individual users. No personal data is collected through analytics. We do not use Google Analytics or any third-party tracking pixels.

Data Storage & Security

Form submissions are processed through Resend (email delivery) and stored securely. We take reasonable measures to protect your information from unauthorized access. Your data is retained only as long as necessary for business communication purposes.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at info@untold.works.

Contact

For any privacy-related questions, contact Joshua Semolik at info@untold.works.